Apple tops U.S. PC Customer Satisfaction Survey

This week The American Customer Satisfaction Index (ASCI) released its latest results on U.S. consumer satisfaction in the personal computer industry, (which includes tablets), and Apple won! For the 13th consecutive year.

 

Geez guys, way to satisfy your customers.

 

Apple received the same score it did last year –  84 out of 100. The score is achieved through interviews with 3,500 customers chosen at random and contacted via email in June. ACSI’s uses a cause-and-effect econometric model, which it says is based upon survey-measured inputs of customer expectations, perceptions of quality, and perceptions of value.

 

Samsung, only in its second year of ASCI tracking,was close behind Apple with a score of 83 out of 100, a 6.4% rise compared to its 2015 score.

 

Amazon was ranked third in customer satisfaction with an 80 out of 100 score, while PC makers Acer, ASUS, Dell, HP, Lenovo, and Toshiba rounded off the list with scores between 73 and 78.

 

 

 

Jet Black iPhones face global shortage oh no!

In words that make the situation seem much more dire than it is in a first world problem kinda way, the Jet Black iPhone 7 and 7 Plus are facing a global shortage.

 

Oh no!

 

The reason? Yes, it’s proven popular with upgraders, but also affecting the shortage is that the new high-gloss finish, achieved through a precision nine-step anodization and polishing process, has proven more difficult for the company’s manufacturers.

 

 

Jet Black models suffer from a low casing production yield rate of 60-70%, meaning that 30-40% of units do not pass Apple’s quality standards and must be retooled, according to KGI Securities analyst Ming-Chi Kuo.

 

Did you get a Jet Black iPhone 7 or 7 Plus? Is it super glossy and sweet looking?

 

 

 

 

Snapchat releases sunglasses! Is this real life?

It’s real life guys!

 

Snapchat have released their very first hardware product – a one-size-fits-all pair of sunglasses called Spectacles that can record 10 seconds of video at a time.

 

Rad?

 

We’re not sure yet.

 

The glasses have been in development for years, having been personally tested by CEO Evan Spiegal for the past year.

 

Here’s how they work:

 

Tap a button near a hinge, and the Spectacles record for 10 seconds with a 115-degree-angle lens in a circular format. Video will sync wirelessly to a paired iPhone or other smartphone.
From the Sauce, the man himself, talking about a vacation with his girlfriend, Miranda Kerr:

 

“It was our first vacation, and we went to Big Sur for a day or two. We were walking through the woods, stepping over logs, looking up at the beautiful trees. And when I got the footage back and watched it, I could see my own memory, through my own eyes—it was unbelievable. It’s one thing to see images of an experience you had, but it’s another thing to have an experience of the experience. It was the closest I’d ever come to feeling like I was there again.”

 

In line with branching out past the Snapchat app, the company has also changed it’s name to Snap, Inc.

 

The glasses will launch this fall with limited distribution, cost $130 and come in three colors: teal, black and coral.

 

We’ve decided: Rad. Teal please.

 

 

 

 

iPhone 7 Watertests shine!

Apple has claimed that the iPhone 7 and iPhone 7 Plus are water resistant – they have a IP67 rating meaning that the devices can basically survive up to 30 minutes in 1 meter of water.

 

This is great, but as people have discovered since the new iPhones release, this level of water resistance might have been a little underplayed.

 

So: just how water resistant the iPhone 7 and 7 Plus seem to be. Maybe… Very. 

 

Earlier on in the week the excellent people over at iFixit performed a live-streamed water test on YouTube. The iPhone 7 lasted 8 hours in a foot of water. The experiment was only ended because 8 hours is the limit of how long you can live stream on YouTube. The phone was still working.

 

Later on in the week, pro surfer Kai Lenny took the iPhone 7 surfing for 30 minutes, and the iPhone 7 was still working great afterwards. The iPhone 7 did however have noticeable audio issues.

 

In short, the new iPhones are great at being water resistant. We wouldn’t recommend testing it out yourself, but the occasional dunk in water will likely not harm the device.

 

Psssst – Did you dunk your iPhone in water/beer/tequila and it’s not an iPhone 7 or 7 Plus? Sell it to us and we’ll give you cash towards buying one that is!! We love water damaged phones. Grab a quote here!

 

 

Apple releases macOS Sierra to the public!

Apple has just released macOS Sierra to the public!!

 

The new software update is, of course, free, and available RIGHT NOW!  Download it from the Mac App Store here,  or through the software update function.

 

There were 8 betas of macOS Sierra and multiple versions of the golden master before its official launch this week. It’s pretty shiny.

 

With the new update, you can expect much better integration between your iPhone and Apple Watch, such as the Universal Clipboard which means you can copy text on one device and paste it in another, files being available on all users devices through iCloud Drive, and the ability to unlock your Mac with your Apple Watch, Siri in your Mac.

 

Also, Siri is coming to live in your Mac! Make her work hard with information searches, voice searches to find files, and lots more.

 

 

You should probably make sure your Mac is on this list, otherwise, sorry folks, it’s not compatible with macOS Sierra.

2009 and Later
– iMac (Late 2009)
– MacBook (Late 2009)

2010 and Later
– MacBook Air (Late 2010)
– MacBook Pro (Mid 2010)
– Mac mini (Mid 2010)
– Mac Pro (Mid 2010)

 

 

 

iPhone 7 users- you could lose some of your apps

If you’ve purchased a shiny new iPhone 7 – (hey – what are you doing with your old iPhone? Sell it to us!) then you should be aware that if you set up your new iPhone by installing a backup from the cloud, you may not have all the apps you used to.

 

This is because Apple has been doing a pretty thorough clean up of the App Store – Apps that have not been updated for a long time or don’t provide support might have been kicked off.
Most likely, you don’t actively use any of these apps, but there is a chance you do.

 

So, what do you do? Look at the apps you use. Check if they’re still in the App store. If they’re not, back up any data that you don’t want to lose from the app, and… well, unfortunately, the next step is to look for an alternative to the app.

 

Augmented reality for the naked model win

 

Recently kicking off London Fashion Week, online retailer Lyst used Augmented Reality to combine fashion and tech in a super cool way.

 

They started with 4 semi-naked, underwear clad models, which seems like an excellent place to start.

 

These models then stood in a shop window and members of the public outside could then hold up their smartphones or tablets to digitally dress them.

 

Most people had phones, anyway.

 

From a Sauce:

 

“In a week where London comes alive for fashion, we thought it would be fascinating to look at what lies in store — quite literally — for us all in the coming years,” Lyst CMO Christian Woolfenden told Mashable. “Emperor’s New Clothes’ as we wanted to stop people in their tracks twice — first in puzzlement; then in awe.

 

 

We like it. Do you think you could shop this way?

 

 

Want to upgrade to a shiny new iPhone 7? Here’s how.

The official Launch of the iPhone 7 and 7 Plus began this morning, and people everywhere were super excited to hold their shiny new iPhones for the first time!

 

Just think about all the memories people create with their iPhones – all the photos taken, text messages & emails sent and received, websites visited, games played, time wasted, time well spent, love & relationships built. It’s all in that little shiny black (or rose gold) box.

 

The iPhone 7 and 7 Plus both have some pretty impressive features too (more impressive on the iPhone 7 Plus) if you’re thinking of upgrading – A very nice camera, extra space for all the activities, new colors, water AND dust resistant, the fastest iPhone with the longest battery life with the A10 Fusion chip, as well as a brighter screen and more colors.

 

If you use your camera a lot and are not totally opposed to upgrading to a phablet – we’d highly recommend the iPhone 7 Plus. Especially if you haven’t upgraded in a while, the seemingly small hardware improvements combined with the software improvements of iOS 10 will seem like a surprisingly huge improvement.

 

If your current phone is cracked, water damaged, or running funky, it’ll improve your life ALL OVER the place. Think about all the things you do with your iPhone. For a lot of people, it’s all the things. 

 

Selling your current iPhone, whether it’s used, cracked, stinky, water damaged, beer damaged, vodka damaged, or just plain smushed, is one way to declutter your life and help you to upgrade to the better technology of the iPhone 7 or 7 Plus.

 

Grab a quote for your phone here, we’ll send you a free prepaid mailer box and once we’ve received your device, we’ll send you cash to help you upgrade via Check, Paypal or Bitcoin.

 

Upgrade your tech, upgrade your life.

 

iPhone 7 launches this Friday – here’s all the deets!

The official launch of the iPhone 7 is TOMORROW GUYS.

 

Pre-order shipping estimates are from a couple of weeks until November  for the more popular models at this rate, so if you missed out, getting one in store is your only option if you want that shiny new baby in your hands sooner, rather than later.

 

But! The lines began outside Apple stores all across America (and the world) earlier this week (!) and they’ll be waiting until those magical doors open this Friday morning.

 

The first of these doors to open will be in Australia, because Australians live in the Future.

 

Are you, or will you be lining up? Send a photo of you in line to: iPhoneAntidote@iPhoneAntidote.com and we’ll not only send you a $5 coupon code, but we’ll also feature you on our Instagram & Facebook!

 

Do you need some extra cash to buy that shiny new iPhone guy? We can help! Sell us your stinky old iPhone and we’ll pay you CASHMONEY via PayPal, Check or Bitcoin.

 

 

Get a quote, get a prepaid mailer box, send it in and BAM MONEY!

 

We’ll even send it to live out the rest of it’s days on a beautiful farm with lots of other stinky old iPhones to play with. We pinky promise.

 

 

 

 

Best Buy won’t have Apple Watch Series 2 on launch Day

Uh Oh. A lot of customers who pre-ordered the Apple Watch Series 2 from Best Buy will not be receiving them on launch day.

 

During pre-orders on September 9th, Best Buy listed a Friday, September 16 delivery date, buuuuut actually Best Buy won’t be shipping out orders until 9/28, which, for those playing at home, is nearly two weeks later.

 

To make up for this inconvenience, Best Buy has sent out an email explaining the sitch, and has included a promo code for a $50 discount on a future Best Buy purchase which must be used by October 14, 2016.

 

Shipping estimates for the Apple Watch Series 2 started slipping by weeks pretty soon after pre-orders started. Right now if you place a pre-order you’re looking at 3-5 weeks shipping for most models.