How to safely erase data off your iPhone before selling

1409219258_support-px-png
If you’re selling or giving away your iPhone, you’re most likely going to want to erase all of your data off the device. Not to say that you guys might have anything worth hiding from the world… but you know, just in case…

 

First things first, back that data up! Because once you erase it, it ain’t coming back. Check out how to do that here.

 

Now, you’re supposed to start with a power connected or fully charged iPhone, but if you’re in a situation where that isn’t possible, it should be ok on 50% charge or more.

 

Go to Settings on your iPhone. Click on the word ‘General’. Go allllll the way down to the bottom of the page, as far as you can go – and hit ‘reset’

 

It will give you an option to ‘Erase all content and Settings’. Do that.

 

If you have a passcode, here is where you will need to enter it- if you don’t, then you can go right on ahead and skip this step.

 

Your iPhone will ask you if you’re sure. Wipe a tear away, and press ‘Erase iPhone.’

 

Dun dun dun duuun! The iPhone will now display that nice little Apple symbol and a small progress bar.

 

When it’s done, you’re done! Bye Data!

 

 

 

 

How to turn off ‘Find My iPhone & Anti-theft Activation Lock’ from the phone you’re selling!

1409219258_support-px-png

 

If you’re thinking of selling or giving away a stinky old iPhone, you need to understand how to turn off the ‘Find My iPhone’ function. ESPECIALLY if the device has been upgraded to iOS 7, whereby it will also be loaded with Apple’s Anti-theft Activation lock.

 

The Anti-theft Activation Lock introduced with iOS 7 is however super awesome for preventing theft by rendering the phone basically useless and worth roughly one eighth of its proper resale price. However, it also does this if you forget to turn it off before you sell it or give it away.

 

For instance, here at iPhone Antidote, we cannot give you the total quoted amount for your iPhone unless the Anti-theft Activation lock is turned off.

 

So, you guys need to know how to turn it off! And luckily for everyone involved, whilst not being the funnest 3 minutes you ever spend (we hope) it IS super easy! High Five!

 

There is a couple of different methods depending on the condition and location of your iPhone. If your iPhone works and is with you, you should-

 

Remove your iPhone from Find My iPhone by turning  it off on the iPhone.

 

Simple! On your iPhone, go to Settings > iCloud, then tap to turn off ‘Find My device.’ It will ask for your Apple ID password ( The one you use in the App Store), then BAM, both Find my iPhone and the Anti-theft activation lock is turned off.

 

YAY!

 

If your iPhone is not with you, already sold or given away OR broken or water damaged so that it won’t turn on, it’s also, really, really easy. HIGH FIVE!

 

If you can’t use your iPhone because it’s too damaged, or you’ve already sold it or given it away, you can remotely remove it from Find My iPhone and remotely remove the Anti-theft Activation Lock.

 

Your iPhone must be powered off. Easy to do if it’s broken! Also easy enough to do if you’ve sold it to a company such as ourselves or you can get in contact with the friend that you gave it to.

 

Then:

 

Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud & the App Store).

 

Click ‘All Devices’ at the top of the page. Wait for the website to locate your iPhone, then select it from the drop down menu. It should appear as offline and grey.

A menu of options will appear on the right hand side of the screen. IGNORE THESE ( Unless you want to remotely erase your iPhone)

 

Click back on the ‘All Devices’ button at the top of the page. There should now be an X next to your iPhone.  Click it. Click it good.

 

Click “remove” on the next screen to confirm.

 

Aaaaaand you’re done! Now someone else can now activate the device, making it worth a whole lotta more clams from us/high fives from the friend you gave it to!

 

If you guys have any problems removing the anti theft activation lock from your iPhone – please contact us and let us know! We’d LOVE to help you out!

 

 

 

 

How to Back up your old stinky iPhone and/or transfer data to shiny new iPhone!

1409219519_Information

 

If you’re selling or giving away your iPhone, you’ll be wanting to back up all that lovely data you’ve accrued on the device beforehand. It’s a pretty simple procedure, but a very important step.

 

 

This is the Apple support page on how to back up your data using iTunes and iCloud. And here is the Apple support page on transferring your data from one device to another, ( i.e, stinky->shiny).

 

It’s a very comprehensive and easy to follow guide direct from the sauce! But, as with everything technology- there is always the potential for problems, so if you stumble upon something that doesn’t make sense, or your backup JUST ISNT GODDAMN WORKING, let us know! We’d love to try and help!