Samsung issues global recall for the Galaxy 7 Note eep!

Last week was a rather large ‘EEP’ week for Samsung. This is because following the massive and applauded release of the Galaxy 7 Note a little less than a month ago on August 19th, they’ve officially stopped sales of the Galaxy Note 7 and issued a voluntary recall for existing devices.

 

Which is a really big deal.

 

Because it started exploding.

 

Reports started popping up all over the world of the batteries exploding, and as such, Samsung is conducting a full investigation. If you bought a Samsung Galaxy Note 7, here’s what you can do.

 

*Samsung will voluntarily replace their current device with a new one.

 

*Verizon, T-Mobile, AT&T and Sprint have all said customers can visit one of their retail locations to return or exchange the Galaxy Note 7 and any accessories they may have purchased to go with the device.

 

*Samsung said it would offer customers a $25 gift card, in-store credit or bill credit from their carrier “as a gesture of appreciation” if they chose a Galaxy S7 family device or opted for a new Galaxy Note7.

 

If you have any more questions or concerns, you can visit the store where you bought the device,  or call 1-800-SAMSUNG.

 

 

 

 

 

 

 

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