Samsung officially stops all sales and exchanges of the Galaxy Note 7
Samsung has officially announced that it has asked its global partners to cease all sales and exchanges of the Galaxy Note 7 while it further investigates claims of ongoing safety issues with replacement devices.
This came about because a number of customers who were given ‘safe’ replacement Galaxy Note 7 smartphones, caught on fire.
These were devices that were supposedly using batteries Samsung said were “not vulnerable to overheating and catching fire.”
Yikes.
A flight from Louisville to Baltimore was evacuated when a Note 7 began smoking, a 13-year-old girl in Minnesota received burns from a defective device while a man in Kentucky suffered from smoke inhalation after his Note 7 caught fire while he was asleep. Additional Samsung note 7 fires were reported in Virginia and Texas, as well as reports of fires from Taiwan and South Korea.
Danger Will Robinson.
Hence, sales will temporarily end worldwide.
This is the important bit –
According to Samsung, customers with an original Galaxy Note 7 or a replacement Galaxy Note 7 should shut down their devices and stop using them right away.
from the Sauce:
“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.”
For customers in the United States who still have a Galaxy Note 7, all of the major carriers are now offering to replace the defective devices with another smartphone, such as an iPhone 7.
Um, win for Apple.
Uncategorized | iPhone-Antidote | 
October 11, 2016 1:09 pm
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